Unfortunately the Ops Teams in KSS have had this reply more than once when trying to book in a routine Ansul R-102 Service. Regular servicing of any fire suppression system isn’t just a box‑ticking exercise — it’s essential for safety, compliance, and protecting your staff & business. Why service something you hope you'll never need... Guarantees the system activates during a fire, and provides protection for what the system was designed for. Protects lives, property, and bus